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Nova Care Residential HomeLancashire
Rated:Requires ImprovementResidential

Nova Care Residential Home

18 Croston Road, Garstang, Preston, Lancashire, PR3 1EN
01995213444
Care Type

Residential Care

CQC rating published

4 August 2023

Provider

Nova Care (Residential) Ltd

Beds

16 beds

How this home compares nearby

Of 7 care homes for older people within 5 miles, 7 are rated higher by CQC, none are the same and none are lower.

1 of these nearby homes has been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementAug 2023

First inspected by CQC in 2023, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Nova Care (Residential) Ltd runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Nova Care Residential Home

Nova Care Residential Home is a 16-bed residential facility located on Croston Road in Garstang, a market town in Lancashire. The home provides care for older people, with particular expertise in dementia care and support for those with sensory impairments. Its smaller size allows for more personalised attention compared to larger facilities in the area.

The home was last inspected by the CQC in August 2023 and currently holds a "Requires Improvement" rating. This means there are areas where standards need to be enhanced, though the service continues to operate. The home is operated by Nova Care (Residential) Ltd and offers residential care as its primary service type.

Its location in Garstang provides access to local community services while being within reach of Preston's broader healthcare facilities.

Specialist Care

DementiaOlder peopleSensory impairments

5 Questions to Ask on Your Visit

When visiting Nova Care Residential Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Nova Care Residential Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Nova Care Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

18 Croston Road, Garstang, Preston, Lancashire, PR3 1EN

CQC Logo

Nova Care Residential Home

CQC overall rating

Requires Improvement

CQC rating published: 4 August 2023

View full inspection report
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