Notts Hill House

Lower Warberry Road, Torquay, Devon, TQ1 1QY

01803291909

Care Type

Residential Care

Inspection date

24 February 2023

Provider

Speciality Care (Rehab) Limited

Beds

16 beds

About Notts Hill House

Notts Hill House is a residential care home in the coastal town of Torbay, offering a warm and homely environment for those who need support with day-to-day living. The team there understands how much it means to families to find a place where their loved ones feel safe, comfortable, and genuinely cared for. Torbay's pleasant surroundings and community feel make it a reassuring setting for residents and the people who visit them.

This residential care home provides personal care for up to 16 people with physical disabilities and acquired brain injuries. At the time of inspection, 11 people were using the service.

The home's quality assurance processes require improvement to ensure risks are effectively mitigated and monitored, with care records needing to be kept current and up to date. While medicines were generally managed safely, one person's medication was not always administered as prescribed, and audit checks of medicines administration records had failed to identify this issue.

Source: CQC inspection report, 23 March 2023

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · TQ1 1QY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 23 March 2023. Latest inspection date recorded: 24 February 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 28 August 2019: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Notts Hill House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Notts Hill House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Notts Hill House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Notts Hill House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees