Norwood Guest House

Norwood Guest House in Stockport is a six-bedded home providing short breaks and respite care for people with a learning disability, for those who have permanent accommodation elsewhere. The CQC rated the service Good overall, finding staff kind, attentive and knowledgeable about people's needs, with good support for choice, independence and access to community activities such as bowling and the cinema.

Families spoke positively about the care and the approachable management team, though one relative raised concerns about risk management which the registered manager acted on. Inspectors found some improvements were still needed around medicines management, environmental safety and keeping care records accurate and accessible.