Norton Grange Nursing & Residential Care Home

10-12 Crabmill Lane, Coventry, West Midlands, CV6 5HA

02476684388

Care Type

Nursing Care

Inspection date

1 February 2023

Provider

Whitelodge Alveley Limited

Beds

29 beds

About Norton Grange Nursing & Residential Care Home

Norton Grange Nursing & Residential Care Home is a nursing home in Coventry, providing personal and nursing care for older people and adults with a range of needs. Details of the CQC's most recent findings are set out below.

Norton Grange is a care home providing personal and nursing care for up to 29 people, with 28 residents at the time of inspection. The home supports older people and those with various needs including physical disabilities, learning disabilities, sensory impairments and dementia. Staff supported people in the least restrictive way possible while acting in their best interests, with policies and systems that enabled this practice.

The home prioritised maximising residents' choice and independence.

People received personalised care from staff who knew them well, with their rights and dignity promoted and protected throughout. Staff understood their responsibilities to keep people safe and manage risks effectively. The home had safe recruitment practices and sufficient staffing levels to provide planned care and support.

Source: CQC inspection report, 2 March 2023

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 29 places — this is not a vacancy count
Registration checked: Registered · CV6 5HA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 March 2023. Latest inspection date recorded: 1 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Norton Grange Nursing & Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Norton Grange Nursing & Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Norton Grange Nursing & Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Norton Grange Nursing & Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees