Newtown (65a)

The home provides personal care to two people with autism and learning disabilities, with capacity for up to three residents. Staff demonstrate good understanding of residents' support needs and encourage independence in daily activities. Medicine management is handled safely, with staff consulting health services when necessary. The home has implemented strong infection prevention and control measures and developed detailed, person-centred support plans that guide staff on meeting individual needs.

However, the provider lacks robust contingency planning for staff shortages. The existing plan fails to explain why the service would remain safe with only one staff member on site, raising concerns about ensuring safe provision during staffing difficulties.