Newlands

578 Ipswich Road, Colchester, Essex, CO4 9HB

01206844906

Care Type

Residential Care

Inspection date

10 November 2021

Provider

Pathways Care Group Limited

Beds

8 beds

About Newlands

Newlands is a residential care home in Essex, providing support to adults with learning disabilities, autism, or mental health needs. Further details on the findings of its most recent CQC inspection are set out below.

Newlands accommodates up to eight adults with learning disabilities, autism, or mental health needs. Five people were living there at the time of inspection. The home had experienced recent staff changes, with several departing and new recruits joining.

While relatives and staff raised concerns about staffing levels and agency use, the registered manager noted that consistent agency workers covered any gaps. The manager was negotiating with the local authority to review funding for three residents whose needs had changed, with a view to increasing staffing numbers. The home had systems in place to keep people safe, with risks regularly assessed, reviewed, and managed.

Source: CQC inspection report, 15 December 2021

Specialist Care

Learning disabilitiesPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · CO4 9HB

Registered care categories

Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 December 2021. Latest inspection date recorded: 10 November 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Newlands's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Newlands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Newlands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Newlands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees