Mill House

102 Mill Road, Mile End, Colchester, Essex, CO4 5LJ

01206845378

Care Type

Residential Care

Inspection date

29 January 2021

Provider

Broad Horizons Limited

Beds

4 beds

About Mill House

Mill House is a residential care home in Essex providing support for people with a learning disability. Details of its most recent CQC inspection are set out below.

Mill House accommodates up to four people with a learning disability in a residential property. At inspection, all four available places were occupied. The premises was very clean and hygienic, with cleaning schedules in place for all touch points.

Staff had access to personal protective equipment and appropriate handwashing and sanitising facilities. The service implemented regular COVID-19 testing for both people and staff, with daily temperature checks. Pictorial guidance on PPE wearing and handwashing was displayed throughout to support understanding.

People were supported to maintain contact with their families through telephone calls and electronic devices, and regularly accessed the community for drives and exercise in local safe spaces.

Source: CQC inspection report, 27 February 2021

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · CO4 5LJ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 September 2018. Latest inspection date recorded: 29 January 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Mill House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mill House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Mill House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Mill House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees