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Nevin House
Residential Care
21 January 2025
Mrs Wendy Prince-Brown
3 beds
About Nevin House
Nevin House is a residential care home in Birmingham for people with learning disabilities and autistic people. Details of the most recent CQC inspection are set out below.
Nevin House is a residential care home for people with learning disabilities and autistic people. The CQC rated the service Requires Improvement overall, having identified five breaches of legal regulation covering safe environments, staffing, person-centred care, consent and governance. Inspectors found risks were not always well managed, equipment was not always safe, staff training gaps existed, and medicines were not always handled safely.
Despite this, relatives spoke positively about staff kindness and felt their family members were safe. Inspectors observed supportive, attentive interactions between staff and residents, though people's choices were sometimes limited by staffing levels. The provider has been asked to submit an action plan to address the concerns raised.
Source: CQC assessment, 5 June 2025
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 3 places — this is not a vacancy count
- Registration checked
- Registered · B42 1PE
Registered care categories
Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 5 June 2025. Assessment date recorded: 21 January 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 5 June 2025. References to “we” mean CQC. It describes findings at that time.
Date of Assessment: 04 February to 06 February 2025. Nevin House is a residential care home for people with a learning disabilities and autistic people. This inspection was prompted due to aged rating, we also received some information of concern from the Local Authority. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
We identified 5 breaches of legal regulation in relation to safe environments, staffing, person centred care, consent and governance. The provider did not have effective governance systems in place to monitor and improve the quality of the service. The service did not always ensure recommendations to learn and improve were embedded. Robust plans were not always in place to support people to manage risks effectively. Facilities and equipment were not always safe and well-maintained, ensuring risks to people were mitigated. Staff did not always receive appropriate training to carry out their role effectively and safely. Medicines were not always stored, administered and managed safely. The provider took immediate action to make improvements around training and environment we found were required at this inspection. People were not always involved in the planning of their care. Staff told us they enjoyed their roles and could contact leaders if they needed support. People had access to activities and were supported by regular staff.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.
We have asked the provider for an action plan in response to the concerns found at this assessment.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Questions prompted by these ratings
- Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
- Effective: How are staff training, nutrition and health outcomes checked now?
- Caring: How do staff protect privacy, dignity and each person’s choices?
- Responsive: How are care plans, activities and complaints adapted to each resident?
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Nevin House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Nevin House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Nevin House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Nevin House, 21 Nevin Grove, Perry Barr, Birmingham, West Midlands, B42 1PE

Nevin House
CQC overall rating
Assessment date: 21 January 2025
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