Neave Crescent

73A-B Neave Crescent, Romford, Essex, RM3 8HN

01708370048

Care Type

Residential Care

Inspection date

10 March 2020

Provider

Avenues London

Beds

10 beds

Rating history

Requires ImprovementMay 2016
GoodSept 2017
GoodApr 2020

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avenues London, which runs 4 care homes in England: 2 rated Good and 2 Requires Improvement.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Neave Crescent

Neave Crescent is a residential care home in Havering, providing personal care for people with learning and physical disabilities. Details of the CQC's most recent findings are set out below.

Neave Crescent provides personal care for up to ten people with learning and physical disabilities across two adjoining purpose-built bungalows. At the time of inspection, seven people were living at the service. Though larger than best practice recommendations, the provider arranged the service to ensure person-centred care, supporting residents to maximise their independence, choice, control and involvement in the community.

The building design fitted naturally into the residential area alongside other similar-sized homes, with deliberately no identifying signs, intercoms or cameras, helping to maintain a domestic feel and reduce any stigmatising features of institutional care.

Source: CQC inspection report, 3 April 2020

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · RM3 8HN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 April 2020. Latest inspection date recorded: 10 March 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Neave Crescent's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Neave Crescent, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Neave Crescent, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Neave Crescent's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees