Navara Lodge

This care home in Reading, Berkshire provides accommodation and care for up to 18 older people, including those living with dementia. During the February 2021 inspection, all 18 beds were occupied. Staff supported residents to maintain contact with families throughout the COVID-19 pandemic, facilitating phone and video calls as well as enabling the exchange of letters and cards.

The home had implemented clear procedures for visitors, including designated entry points, health screening, temperature checks, and provision of personal protective equipment. These measures were supported by policies and procedures developed in response to the coronavirus pandemic.