England

Placeholder image for Milford Lodge Care Home

Milford Lodge Care HomeHertfordshire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Milford Lodge Care Home

Priory End, Hitchin, Hertfordshire, SG4 9AL

01462432524

Care Type

Residential Care

Inspection date

28 January 2021

Provider

Colleycare Limited

Beds

60 beds

How this home compares nearby

Of 19 care homes for older people within 5 miles, none are rated higher by CQC, 15 are the same and 4 are lower.

14 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementSept 2015
GoodOct 2016
GoodJul 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Colleycare Limited, which runs 19 care homes in England: 1 rated Outstanding, 13 Good and 5 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Milford Lodge Care Home

Milford Lodge Care Home is a residential care home in Hertfordshire, providing accommodation and personal care for older people. The findings below set out the CQC's most recent observations of the service.

Milford Lodge provides accommodation and personal care for up to 60 people, with 36 residents at the time of inspection. Staff engage well with residents, regularly checking on those isolating in their rooms to ensure their health needs are met. Visits continue for people at the end of life, maintaining important family connections during final stages of care.

During the pandemic, the home implemented appropriate infection control measures. Residents who tested positive for COVID-19 isolated in their rooms for 14 days, while staff wore appropriate personal protective equipment when providing care. People and staff in higher risk groups were shielded throughout the pandemic, protecting the most vulnerable members of the home and workforce.

Source: CQC inspection report, 27 February 2021

Specialist Care

DementiaOlder people

Facilities & Amenities

Activities ProgrammeCinema RoomHairdresserCafe BarGardenDining RoomLaundry Service

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · SG4 9AL

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 July 2019. Latest inspection date recorded: 28 January 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Milford Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Milford Lodge Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Milford Lodge Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Milford Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees