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Milbanke Home for Older PeopleLancashire

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Rated:Requires ImprovementResidential

Milbanke Home for Older People

72 Station Road, Kirkham, Preston, Lancashire, PR4 2HA

01772684836

Care Type

Residential Care

Inspection date

31 January 2023

Provider

Lancashire County Council

Beds

46 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, 10 are rated higher by CQC, none are the same and none are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementAug 2015
GoodApr 2017
GoodOct 2019
Requires ImprovementMar 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Lancashire County Council, which runs 23 care homes in England: 2 rated Outstanding, 17 Good and 4 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Milbanke Home for Older People

Milbanke Home for Older People is a residential care home in Lancashire, offering older people a place to call home in the friendly community of Kirkham. The team there understands how much it means to families to find somewhere their loved one will feel comfortable and genuinely cared for. It is the kind of place where staff aim to bring warmth and familiarity to daily life, helping residents feel settled and at ease.

Milbanke Home for Older People accommodates up to 45 older people requiring nursing or personal care in a residential area of Kirkham. The home supports people living with dementia and mental health needs, with accessible gardens and car parking available. At inspection, 33 people lived there.

Inspectors identified significant concerns about medicines administration, which were not always given safely. Risk assessments were not consistently thorough, leaving staff without adequate information to deliver appropriate support. The home's staff recruitment procedures were found to be inadequate.

Staffing levels throughout the 24-hour period were insufficient, with particular concerns about night-time cover when people could be at risk due to the reduced number of staff on duty.

Source: CQC inspection report, 7 March 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · PR4 2HA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 7 March 2023. Latest inspection date recorded: 31 January 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 16 October 2019: Good
ResponsivePublished 16 October 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Milbanke Home for Older People's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Milbanke Home for Older People, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Milbanke Home for Older People, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Milbanke Home for Older People's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees