England

Marlborough LodgeWiltshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Marlborough Lodge

83-84 London Road, Marlborough, Wiltshire, SN8 2AN

01672512288

Care Type

Residential Care

Inspection date

20 June 2023

Provider

Fidelity Healthcare Limited

Beds

18 beds

How this home compares nearby

Of 19 care homes for older people within 10 miles, 16 are rated higher by CQC, 3 are the same and none are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementOct 2017
GoodDec 2018
Requires ImprovementApr 2022
InadequateMay 2023
Requires ImprovementJul 2023

Improved from Inadequate to Requires Improvement in 2023. CQC has rated this home 5 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Fidelity Healthcare Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Marlborough Lodge

Marlborough Lodge is a residential care home in Wiltshire, offering a calm and supportive environment for those who need a little extra help with daily life. The team there understands how much it means to find somewhere that genuinely feels like home, and they work hard to make sure residents feel comfortable and valued. For families in and around Wiltshire exploring care options, it can be reassuring to know there is a local setting focused on the wellbeing of the people it supports.

The 18-bed home accommodates adults of all ages living with dementia, mental health conditions, physical disabilities, and sensory impairments. Spread across two adapted floors, residents have their own rooms plus access to communal spaces including a lounge, dining area, and bathrooms. A ground-floor garden is available for residents.

Medicines management has improved significantly, with staff ensuring people receive their prescribed medications properly. At the time of inspection, 11 people were residing at the service.

Source: CQC inspection report, 14 July 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 18 places — this is not a vacancy count
Registration checked: Registered · SN8 2AN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 14 July 2023. Latest inspection date recorded: 20 June 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Marlborough Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Marlborough Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Marlborough Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Marlborough Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees