Mallard House Neurological Care Centre

2 Dunthorne Way, Grange Farm, Milton Keynes, Buckinghamshire, MK8 0DZ

01908520022

Care Type

Nursing Care

Inspection date

25 January 2022

Provider

PJ Care Limited

Beds

55 beds

About Mallard House Neurological Care Centre

Mallard House Neurological Care Centre is a nursing home in Milton Keynes providing care for people with neurological conditions. Further details on the service can be found in the CQC findings below.

Mallard House Neurological Care Centre provides personal care for up to 55 residents. The service has implemented comprehensive infection control measures including a visitor booking system managed by a dedicated family liaison officer, with rapid testing, hand washing stations and PPE readily available. Staff and visiting professionals must provide evidence of COVID-19 vaccination before entering.

A testing programme is in place for all staff and residents, with isolation and zoning plans used to manage potential spread of infection. Policies and procedures relating to infection prevention are kept up to date, and staff receive training in infection control procedures including proper use of personal protective equipment. Management conducts regular checks and audits to ensure the service maintains appropriate cleanliness and hygiene standards.

Source: CQC inspection report, 16 February 2022

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

GardenPhysiotherapy

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 55 places — this is not a vacancy count
Registration checked: Registered · MK8 0DZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 September 2019. Latest inspection date recorded: 25 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Mallard House Neurological Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mallard House Neurological Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Mallard House Neurological Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Mallard House Neurological Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees