Lower St Helens

30 Lower St Helens Road, Hedge End, Southampton, Hampshire, SO30 0LU

01489787449

Care Type

Residential Care

Inspection date

22 February 2022

Provider

Voyage 1 Limited

Beds

4 beds

About Lower St Helens

Lower St Helens is a residential care home in Hampshire, providing personal care for people with learning disabilities or autism. Further details on the CQC's findings are set out below.

Lower St Helens provides personal care to up to four people with learning disabilities or autism. At the time of inspection, the service was at full capacity with four residents.

The home maintained strong COVID-19 safety measures throughout the pandemic, with no confirmed cases among staff or residents. Visitor entry requirements were thorough and consistently enforced, including proof of vaccination, temperature checks, health questionnaires, and either a clear lateral flow test or one taken on-site. Hand sanitising stations were available throughout the facility.

Source: CQC inspection report, 8 March 2022

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · SO30 0LU

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 March 2018. Latest inspection date recorded: 22 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Lower St Helens's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lower St Helens, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Lower St Helens, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Lower St Helens's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees