Lorraines Residential Home

Lorraines Residential Home provides personal care to up to 15 older people, with 12 residents at the time of inspection. Staff demonstrated kindness and had strong knowledge of individual residents, creating a familiar and supportive environment. The home maintained robust systems to protect people from abuse, with staff trained in reporting concerns and risks properly assessed. Medicines were administered safely, and the registered manager monitored incidents and accidents to identify patterns and prevent future occurrences. The provider actively supported residents with infection control measures to maintain their health and wellbeing.