Laurel Court (Didsbury)

Laurel Court in Manchester is a care home providing accommodation, nursing and personal care for up to 91 people, supporting 89 at the time of assessment. The CQC rated the service Requires Improvement overall, finding that risks were not consistently assessed, including those linked to ongoing building work, and that medicines were not always safely managed. Governance systems had not picked up these gaps, and the provider was found in breach of regulations covering safe care and good governance.

Inspectors found staff were kind, respectful and recruited safely, and people said they felt safe and well cared for. Families were welcomed, and residents could access meaningful religious practices, though feedback on social activities was mixed. Relationships between the registered manager and residents were positive, with people confident their concerns would be heard.