Lady Spencer House

52 High Street, Houghton Regis, Bedfordshire, LU5 5BJ

01582868516

Care Type

Residential Care

Inspection date

22 February 2023

Provider

Lady Spencer House Ltd

Beds

24 beds

About Lady Spencer House

Lady Spencer House is a residential care home in Central Bedfordshire, providing personal care to adults, including those living with dementia. Further details on the latest CQC findings are set out below.

Lady Spencer House provides residential care and personal care to up to 24 adults, including those living with dementia. The three-storey purpose-built home includes communal lounges and a dining room, with most bedrooms containing hand basins and shared bathroom facilities on each floor.

While infection control measures were largely in place, inspectors identified areas for improvement. Some items in residents' rooms required cleaning or replacement, and staff did not consistently use the correct bins for disposing of Personal Protective Equipment. Several bins lacked lids or were not emptied regularly, which posed potential infection control risks.

Source: CQC inspection report, 17 March 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · LU5 5BJ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 March 2023. Latest inspection date recorded: 22 February 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Lady Spencer House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Lady Spencer House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Lady Spencer House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Lady Spencer House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees