Ashton Lodge

This residential care home provides personal care to 48 people, most living with dementia and long-term conditions, with capacity for up to 54 residents. Residents and relatives reported positive experiences, with one resident saying "It suits me fine, staff are nice" and relatives noting significant improvements, describing staff as loving and treating residents like family members. One relative wished they had known about the home when their parents needed care.

The home prioritises safety through regular monitoring of health changes, prompt professional advice, and strong safeguarding practices. Managers complete comprehensive checks covering staff recruitment, equipment, building and fire safety. The registered manager, deputy manager and activity coordinators foster a person-centred culture focused on residents' interests and wellbeing.

Staff report feeling supported and listened to, and the management team regularly audits the service to maintain care standards, with relatives and staff acknowledging substantial improvements in recent years.