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Jubilee Court
Residential Care
15 November 2022
Jubilee Court Care Ltd
35 beds
About Jubilee Court
Jubilee Court is a residential care home in East Sussex, providing accommodation and personal care for older people, including those living with dementia and those with mental or physical health conditions. Further details on the service are set out in the findings below.
Jubilee Court provides accommodation and personal care to up to 29 people, currently supporting 22 residents with various needs including those living with dementia and mental or physical health conditions. Inspectors found that while staffing levels were adequate for care needs, there were insufficient activities available, with residents often bored and sitting in communal areas with nothing to occupy them. Staff did not always have enough time to engage people in activities, though a new activities coordinator was due to start shortly.
Care plans were person-centred and residents and relatives confirmed they were involved in planning and reviews. Staff documented and provided communication support for those who needed it. A complaints procedure was accessible to residents and relatives, who expressed confidence that issues were addressed promptly.
The service also supported some people receiving palliative care.
Source: CQC inspection report, 8 December 2022
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 35 places — this is not a vacancy count
- Registration checked
- Registered · TN40 1EU
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 8 December 2022. Latest inspection date recorded: 15 November 2022.
- Safe
- EffectivePublished 21 September 2018
- CaringPublished 21 September 2018
- Responsive
- Well-led
Questions prompted by these ratings
- Responsive: How are care plans, activities and complaints adapted to each resident?
These are questions for your visit, not a claim about conditions today.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Jubilee Court, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Jubilee Court, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Jubilee Court's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
1-5 Eversley Road, Bexhill-on-sea, TN40 1EU
Jubilee Court
CQC overall rating
Inspection date: 15 November 2022
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