Arden House Residential Care Home

Arden House Residential Care Home provides accommodation for up to 35 people, including those living with mental health disorders, general frailty, and alcohol or drug addiction. The CQC rated the home Requires Improvement overall, finding breaches around medicine management and governance, with incomplete risk assessments and gaps in medicine records.

Inspectors found care plans lacked a person-centred approach, and audits had failed to identify these shortfalls. However, the home was clean and comfortable, staff were kind and well trained, and people spoke positively about feeling safe and supported by a friendly, approachable team.