House Martins Care Limited Number One

House Martins Care Limited Number One provides specialist residential care and support to people who are deaf and living with a learning disability from a residential house well integrated within the local community. At inspection, five people lived at the home. The service had implemented clear guidance, policies and processes to minimise infection risk, with increased cleaning schedules focusing on high contact areas such as door handles and light switches.

Staff received specific training in managing COVID-19 risks and safely using personal protective equipment, including sessions run by the local authority. The home accessed government testing schemes, which helped identify outbreaks quickly.

People were encouraged to spend time in their rooms while maintaining safe access to communal areas with social distancing and PPE use. Information was provided in accessible formats so residents understood COVID-19 risks and safety requirements. Electronic devices facilitated video calls and messaging with relatives and people living in the provider's other homes, maintaining established social links during the outbreak.