Hilltop House

30 Hilltop Road, Twyford, Reading, Berkshire, RG10 9BN

01189340053

Care Type

Residential Care

Inspection date

18 December 2019

Provider

Hilltop House Limited

Beds

8 beds

About Hilltop House

Hilltop House is a residential care home in Wokingham, providing support for people with mental health needs, including some older adults. Details of the most recent CQC inspection are set out below.

Hilltop House provides care for up to eight people with mental health needs, some of whom are older adults. The home is located in a residential area on the outskirts of Twyford in Berkshire, and seven people were living there at the time of inspection.

People consistently reported feeling safe in the home. Staff had completed required safeguarding training and understood their responsibilities to protect people from discrimination, harm and abuse. The team had identified risks to residents and implemented effective measures to reduce these risks.

Source: CQC inspection report, 26 February 2020

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · RG10 9BN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 February 2020. Latest inspection date recorded: 18 December 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hilltop House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hilltop House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hilltop House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hilltop House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees