Hillcrest Residential Home

12 Hill Top Road, Leeds, West Yorkshire, LS12 3SG

01132639002

Care Type

Residential Care

CQC rating published

20 November 2025

Provider

LMB Hillcrest Home Limited

Beds

19 beds

About Hillcrest Residential Home

Hillcrest Residential Home is a residential care home in Leeds, offering personal and nursing care to people, including those living with dementia. Details of the most recent CQC inspection are set out below.

Hillcrest Residential Home provides personal and nursing care for up to 19 people, including those living with dementia. The CQC rated the service Requires Improvement overall, finding shortfalls in medicines management, environmental safety and record keeping. Fire exits were found blocked during the inspection, and audits lacked detailed analysis to drive improvement, though the deputy manager, who was covering the registered manager role, responded promptly to concerns raised.

Inspectors found staff generally kind and caring, with people's preferences known and legal safeguards for mental capacity in place. However, feedback was mixed, with reports of little meaningful activity, unprofessional comments on one occasion, and some dissatisfaction with food. Staff also described feeling unsupported and not always listened to by management.

Source: CQC assessment, 20 November 2025

Specialist Care

DementiaOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Hillcrest Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hillcrest Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hillcrest Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees