High View Residential Unit

84 Thurlow Park Road, West Dulwich, London, SE21 8HY

02086700168

Care Type

Residential Care

Inspection date

13 March 2019

Provider

High View Care Services Limited

Beds

7 beds

About High View Residential Unit

High View Residential Unit is a residential care home in Lambeth, providing accommodation and support for people living with brain injuries primarily acquired through substance misuse. Further details on how the service performs against national standards are set out in the findings below.

Highview Residential Unit provides accommodation for up to seven people with brain injuries primarily acquired through substance misuse. All seven places were occupied at the time of inspection.

The service has made significant improvements since the last inspection. Staff now receive regular supervision, appraisal, and training support. The registered manager has strengthened quality assurance systems to ensure care plans are reviewed regularly and improvements are identified promptly.

Source: CQC inspection report, 5 April 2019

Specialist Care

Learning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · SE21 8HY

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 April 2019. Latest inspection date recorded: 13 March 2019.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read High View Residential Unit's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting High View Residential Unit, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit High View Residential Unit, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund High View Residential Unit's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees