High Meadows

High Meadow Close, Pinner, HA5 2HD

02088681618

Care Type

Nursing Care

Assessment date

1 September 2024

Provider

Vivo Medical Care Limited

Beds

45 beds

About High Meadows

High Meadows is a nursing home in Hillingdon providing nursing and personal care for older people. Details of the most recent CQC assessment are set out below.

High Meadows is a care home providing nursing and personal care for up to 45 older people, with 39 people living there at the time of assessment. This assessment followed unsubstantiated concerns about management, and the CQC found people were well cared for, with staff feeling supported and quality monitoring systems working effectively. External professionals gave positive feedback.

People said staff were kind and caring, their health and nutritional needs were met, and they were treated with dignity and respect. A small number of people and relatives reported occasional waits for care, and some felt there were not always enough organised activities. The registered manager agreed to look into these issues.

Source: CQC assessment, 14 December 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 45 places — this is not a vacancy count
Registration checked: Registered · HA5 2HD

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 14 December 2024. Assessment date recorded: 1 September 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 14 December 2024. References to “we” mean CQC. It describes findings at that time.

High Meadows is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. High Meadows is a care home with nursing care for up to 45 older people. At the time of our assessment, 39 people were living at the service. CQC regulates both the premises as well as the care provided, and both were looked at during this assessment. Date of assessment 31 October 2024 to 5 November 2024. We conducted this assessment following concerns we received about the way the service was being managed. These concerns had been investigated by the local authority and provider and found to be unsubstantiated. However, we wanted to assure ourselves that people were receiving safe care and treatment and that the service was being well managed. We found people were well cared for and their needs were met. Staff felt well supported and had the information they needed to care for people safely. There were effective systems for monitoring and improving the quality of the service and external partners gave us positive feedback about their experiences.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read High Meadows's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting High Meadows, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit High Meadows, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund High Meadows's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees