Herons Lea Residential Home Limited

Silford Cross, Westward Ho, Bideford, Devon, EX39 3PT

01237476176

Care Type

Residential Care

Inspection date

27 January 2022

Provider

Herons Lea Residential Home Limited

Beds

20 beds

About Herons Lea Residential Home Limited

Herons Lea Residential Home is a residential care home in Devon, providing care for older people, including some living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Herons Lea provides care for up to 20 older people, some living with dementia, and was operating at full capacity during the inspection. Staff demonstrated strong infection control practices, with ongoing training in proper use of personal protective equipment. The home maintained an accessible file containing current policies and guidance on COVID-19 testing, visiting, and isolation procedures.

Clear cleaning guidelines and checklists were in place to maintain high standards of hygiene, with particular attention to high-touch surfaces throughout the facility.

Source: CQC inspection report, 19 February 2022

Specialist Care

DementiaMental healthOlder people

Facilities & Amenities

WiFiEn-suite RoomsGardenActivities Programme

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · EX39 3PT

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 May 2018. Latest inspection date recorded: 27 January 2022.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Good

Read Herons Lea Residential Home Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Herons Lea Residential Home Limited, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Herons Lea Residential Home Limited, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Herons Lea Residential Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees