Heron View Care Home

6-10 Outram Road, Croydon, Surrey, CR0 6XE

02086568983

Care Type

Nursing Care

Inspection date

28 March 2023

Provider

Bramley Health Limited

Beds

35 beds

How this home compares nearby

Of 85 care homes for older people within 5 miles, 3 are rated higher by CQC, 76 are the same and 6 are lower.

36 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2019
GoodApr 2023

Rated Good at every inspection since 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Bramley Health Limited, which runs 6 care homes in England: 1 rated Outstanding, 3 Good, 1 Requires Improvement and 1 not yet rated.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Heron View Care Home

Heron View Care Home is a nursing home in Croydon for people with mental health needs, neurocognitive conditions and acquired brain injury. Details of the most recent CQC findings are set out below.

Heron View Care Home provides nursing and personal care to 35 people with mental health needs, neurocognitive conditions and acquired brain injury. Staff demonstrated strong safeguarding knowledge and understood how to report concerns to appropriate agencies. They received training to manage safety risks effectively and showed good awareness of potential hazards to residents' wellbeing.

The service maintains clean and hygienic environments with staff following current infection control and hygiene practices.

Source: CQC inspection report, 25 April 2023

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · CR0 6XE

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 April 2023. Latest inspection date recorded: 28 March 2023.

Safe: Good
EffectivePublished 19 July 2019: Good
CaringPublished 19 July 2019: Good
ResponsivePublished 19 July 2019: Good
Well-led: Good

Read Heron View Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Heron View Care Home, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Heron View Care Home, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Heron View Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees