Hazelhurst Nursing Home

Bishopswood, Ross On Wye, Herefordshire, HR9 5QX

01600890600

Care Type

Nursing Care

Inspection date

12 December 2019

Provider

Herefordshire Care Homes Limited

Beds

56 beds

How this home compares nearby

Of 8 care homes for older people within 5 miles, none are rated higher by CQC, none are the same and 8 are lower.

6 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2017
OutstandingFeb 2020

Improved from Good to Outstanding in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Herefordshire Care Homes Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hazelhurst Nursing Home

Hazelhurst Nursing Home is a nursing home in Herefordshire, County of, providing care for people with dementia and physical disabilities. The details below set out what the CQC found at its most recent inspection.

Hazelhurst Nursing Home provides personal and nursing care for up to 44 people with conditions such as dementia and physical disabilities. The 19th-century property has been extended to include additional bedrooms and living space across approximately 14 acres of grounds near Ross on Wye. At inspection, 35 people were in residence.

Staff members have received safeguarding training and understand their responsibility to keep people safe, knowing how to report concerns to the local authority or CQC. The home identifies and manages risks to people's health and wellbeing through appropriate assessment and care planning processes.

Source: CQC inspection report, 25 February 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 56 places — this is not a vacancy count
Registration checked: Registered · HR9 5QX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 25 February 2020. Latest inspection date recorded: 12 December 2019.

Safe: Good
Effective: Outstanding
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Hazelhurst Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hazelhurst Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hazelhurst Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hazelhurst Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees