Greengates

697-699 Southmead Road, Bristol, BS34 7QY

01179236067

Care Type

Nursing Care

Inspection date

3 December 2019

Provider

Milestones Trust

Beds

15 beds

Rating history

GoodDec 2014
GoodJun 2017
GoodDec 2019

Rated Good at every inspection since 2014.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milestones Trust, which runs 36 care homes in England: 2 rated Outstanding, 32 Good and 2 Requires Improvement.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Greengates

Greengates is a nursing home in South Gloucestershire providing care for people with enduring mental health needs. Full details of the Care Quality Commission's most recent findings are set out below.

Greengates Care Home provides nursing care for up to 15 people with enduring mental health needs. At inspection, 14 people were living at the service. Staff worked with other health and social professionals to support residents, with care plans in place that described how each person would like to be supported, including early warning signs of mental health changes.

Safe systems ensured people received their medicines as prescribed, and robust recruitment processes protected residents. People were involved in interviewing staff members.

Systems were in place for risk management and environmental safety checks. The registered manager was addressing the storage of mobility scooters at the home.

Source: CQC inspection report, 25 December 2019

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · BS34 7QY

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 December 2019. Latest inspection date recorded: 3 December 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Greengates's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greengates, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Greengates, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Greengates's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees