Greengate House

Samuel Street, Nutgrove, St Helens, Merseyside, WA9 5LU

01744850029

Care Type

Residential Care

Inspection date

9 February 2022

Provider

Making Space

Beds

14 beds

Rating history

GoodSept 2016
GoodApr 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Making Space, which runs 12 care homes in England: 11 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Greengate House

Greengate House is a residential care home in St. Helens, supporting people with mental health needs. The findings below set out what the CQC observed during its most recent inspection.

Greengate House accommodates 14 people with mental health needs and provides personal care support. The service prioritises maintaining residents' connections with family through regular visits and other forms of communication, with systems in place to prevent infection transmission during visits. Staff work with residents who wish to access the community, implementing safety measures to manage risks appropriately.

The registered manager and staff maintain regular communication with family members to keep them informed about residents' wellbeing and care.

Source: CQC inspection report, 24 February 2022

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · WA9 5LU

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 April 2019. Latest inspection date recorded: 9 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Greengate House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Greengate House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Greengate House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Greengate House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees