Glen Pat Homes

Glen Pat Homes provides personal care to seven people in a residential home in Winchmore Hill, North London, and operates a supported living service in converted flats in Chingford for nine people. Both services support people with learning disabilities, autism, and mental health needs, some of whom have hearing impairments. The home had experienced staffing shortages, but the registered manager immediately increased staffing levels when concerns were raised. People using the services felt safe and spoke positively about staff, expressing satisfaction with the support they received.