Gilby House Nursing Home

Gilby House Nursing Home provides accommodation and nursing care for up to 22 people with mental health needs, with 21 residents living there at the time of inspection. The home operates from one adapted building.

While systems exist to monitor quality and safety, they are not always effective at identifying and addressing issues. Incident analysis is not consistently completed to identify lessons learnt, particularly following falls. The service would benefit from strengthening how it captures information to support service delivery and documenting the lessons learnt from incidents.