Gilburn

The following is CQC's published account of its assessment, published 19 November 2024. References to “we” mean CQC. It describes findings at that time.

Gilburn is a residential care home providing the regulated activity of accommodation and personal care to up to 8 people with learning disabilities and/or autism. At the time of our inspection 5 people were using the service. We assessed this service on 12th, 14th and 15th August 2024. The assessment was undertaken due to concerns received from partner agencies about people’s safety and concerns around staffing. We assessed all quality statements across all the domains. Right Support, Right Care, Right Culture is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people. During this assessment we found significant improvements had been made to practice and culture of the service since the last inspection. At the last inspection we identified a breach of Regulation 17 (Good Governance) of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. A new registered manager was now in place who had implemented and embedded systems and processes at the service to ensure safe care and treatment was provided. Enough improvements had been made at this assessment and the service was no longer in breach. At the last inspection we identified breaches of Regulation 18 (Staffing) of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. During this assessment we found enough suitably trained and skilled staff available to provide the care and support people living at the service required. Staff reported feeling happy and well supported to work at the service. Enough improvements had been made at this assessment and the service was no longer in breach.