
Nursing Care
16 July 2019
Bupa Care Homes (ANS) Limited
76 beds
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Fountains Lodge provides residential nursing care for 74 older people and younger adults with physical adaptive needs, dementia, or sensory support requirements. At inspection, 65 residents were living at the home. Residents and their relatives expressed satisfaction with the service. One resident said, "I'm quite settled here now. I have my own room and the staff are fine with me," while a relative commented, "I'm very happy knowing my family member lives in Fountains Lodge because quite simply she couldn't get better and we're lucky to have such a good service so local to us."
The home maintains safe care standards with adequate nursing and care staff on duty and proper recruitment procedures in place. Staff have the knowledge and skills needed to support residents safely, including managing medicines appropriately. People are safeguarded from abuse, receive timely medical attention when needed, and benefit from good infection control and hygiene practices. The service learns from incidents when they occur to continuously improve care quality.
Source: CQC inspection report, 16 July 2019
13-17 London Road, Southborough, Tunbridge Wells, Kent, TN4 0RJ
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