Florence Shipley Residential and Community Care Centre

Market Place, Heanor, Derbyshire, DE75 7AA

01629531367

Care Type

Residential Care

Inspection date

16 August 2022

Provider

Derbyshire County Council

Beds

32 beds

About Florence Shipley Residential and Community Care Centre

Florence Shipley Residential and Community Care Centre is a residential care home in Derbyshire, providing personal care and dementia support to adults of all ages, including those with mental health needs. The findings below set out what the CQC most recently found there.

Florence Shipley provides personal care to up to 32 people across four floors of a purpose-built building, supporting adults of all ages, including those living with dementia and people with mental health needs. The service offers dementia care, long and short-term residential care, and community specialist reablement services for people transitioning from acute hospital settings. Each floor features communal areas and outdoor balcony space.

People and their relatives reported feeling safe at the service. Staff recruitment was conducted safely with sufficient staffing levels to meet people's needs. Medicines were managed safely, and risks affecting daily life were regularly monitored and assessed.

Staff training was relevant and up to date. The service conducted thorough needs assessments before people began using it. People received support to eat and drink a balanced diet with choices of meals, snacks and drinks available.

Source: CQC inspection report, 22 September 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · DE75 7AA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 September 2022. Latest inspection date recorded: 16 August 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Florence Shipley Residential and Community Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Florence Shipley Residential and Community Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Florence Shipley Residential and Community Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Florence Shipley Residential and Community Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees