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Florence Grogan House Residential Care Home
Residential Care
6 November 2020
Croftwood Care UK Limited
40 beds
About Florence Grogan House Residential Care Home
Florence Grogan House is a residential care home in Cheshire West and Chester, providing personal care without nursing support. Details of the Care Quality Commission's most recent findings are set out below.
Florence Grogan House accommodates up to 40 people in purpose-built premises, including a specialist unit for ten people living with dementia. At the time of inspection, 31 people were residing at the home. The service provides personal care but does not offer nursing care.
Residents and their relatives reported feeling safe and happy with the care provided, noting that staff were consistently available to respond to their needs. Inspectors observed this responsiveness firsthand. The home maintains effective safeguarding processes, with staff demonstrating clear understanding of referral procedures.
Staff recruitment practices are safe and staff possess the necessary skills to meet residents' needs. People are protected through risk assessments covering both their individual support requirements and environmental hazards.
Source: CQC inspection report, 9 December 2020
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 40 places — this is not a vacancy count
- Registration checked
- Registered · CH1 5XA
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 9 December 2020. Latest inspection date recorded: 6 November 2020.
- Safe
- EffectivePublished 3 May 2018
- CaringPublished 3 May 2018
- ResponsivePublished 3 May 2018
- Well-led
Questions prompted by these ratings
- Well-led: What has changed in management, checks and oversight since this rating?
These are questions for your visit, not a claim about conditions today.
Read Florence Grogan House Residential Care Home's CQC record and reports.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Florence Grogan House Residential Care Home, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Florence Grogan House Residential Care Home, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Florence Grogan House Residential Care Home's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Shelley Road, Blacon, Chester, Cheshire, CH1 5XA
Florence Grogan House Residential Care Home
CQC overall rating
Inspection date: 6 November 2020
Helpful Guides
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