Elms House

Belvidere Avenue, Shrewsbury, Shropshire, SY2 5PE

01743244392

Care Type

Residential Care

Inspection date

16 June 2023

Provider

Trident Reach The People Charity

Beds

14 beds

About Elms House

Elms House is a residential care home in Shropshire, providing short-term care and rehabilitation support for adults with mental health needs. The CQC's most recent findings on the service are set out below.

Elms House provides short-term residential care and rehabilitation support to adults with mental health needs, accommodating up to 14 people across 11 bedrooms in the main house and 3 independent living flats. At inspection, 13 people were using the service. The home is situated close to local amenities and offers communal living spaces and a large garden.

Governance systems were in place, though the provider did not always have oversight of the landlord's health and safety checks to ensure all required areas were covered. While numerous in-house audits were completed, inspectors found that actions identified were not always documented in monitored action plans.

Source: CQC inspection report, 28 July 2023

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · SY2 5PE

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 July 2023. Latest inspection date recorded: 16 June 2023.

Safe: Good
EffectivePublished 17 November 2018: Good
CaringPublished 17 November 2018: Good
ResponsivePublished 17 November 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Elms House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elms House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Elms House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Elms House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees