Douglas Bank Nursing Home

Douglas Bank Nursing Home, in Lancashire, provides personal and nursing care to up to 40 people, including those living with dementia, older people, younger adults, people with physical disabilities and people with sensory impairments. Around 32 people were using the service at the time of assessment, and the home holds an overall rating of Good.

Inspectors focused on safety and leadership concerns and found the provider in breach of regulations around safe care and treatment, requiring an action plan for improvement. However, people using the service and their relatives spoke positively, describing staff as friendly, kind and compassionate, and felt welcomed when visiting. Care, effectiveness and responsiveness were all rated Good, though well-led was rated as Requires Improvement.