Deepdene House

55-57 Stanthorpe Road, London, SW16 2EA

02087696297

Care Type

Residential Care

Assessment date

23 May 2024

Provider

Deepdene Care Limited

Beds

20 beds

About Deepdene House

Deepdene House is a residential care home in Lambeth for people with mental health support needs, some of whom also have physical or sensory impairments. The findings below set out the CQC's most recent assessment of the service.

Deepdene House is a care home for people with mental health support needs, some of whom also have physical or sensory impairments. It was assessed after concerns were raised about how staff managed people's money. Inspectors found the provider had since improved its systems, and finances were now handled safely, with enough skilled staff and effective management of risk.

People said they felt safe, involved in their care and treated with kindness. Staff respected privacy, choice and individual preferences, and a good range of activities was offered both in the home and locally. The CQC rated the service Good overall.

Source: CQC assessment, 13 May 2025

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · SW16 2EA

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 13 May 2025. Assessment date recorded: 23 May 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 13 May 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 13 to 28 August 2024. The service is a care home for people with mental health support needs, some of whom have additional physical and sensory impairments. At the time of our inspection 18 people were living at the home.
We carried out this assessment following concerns we had received from a Local Authority regarding the management of people’s monies where they required such support. At our inspection we found the provider had made improvements to their systems and processes and people’s monies were now managed safely. People were protected and kept safe. Managers took action to address incidents and concerns. Staff managed risks to people. There were enough staff with the right skills, qualifications, and experience working at the home. Staff received the training and support they required to deliver high quality care.
People were treated with kindness and compassion. They were involved in assessments of their needs and in making decisions about their care. Staff protected people’s privacy and dignity and respected their choices. The service provided information people could understand. People knew how to give feedback and were confident the service took it seriously.
People received fair and equal care and treatment, and staff supported them to follow their cultural, religious and other needs and preferences. People were offered a wide range of activities to participate in if the wished, including activities outside the home.
Managers and staff had a shared vision focused on putting people first. Staff felt able to give feedback and were treated equally. Staff understood their roles and responsibilities. They spoke positively about the provider’s concern for their wellbeing.
We assessed a small number of quality statements from the safe, effective, caring and well-led key questions and found areas of good practice. The scores for these areas have been combined with scores based on the key question ratings from the last inspection

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Deepdene House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Deepdene House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Deepdene House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Deepdene House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees