229 Mitcham Lane Limited - 11 Angles Road

This residential service accommodates up to six males with mental health needs, currently supporting five residents. People using the service report feeling safe, with adequate staffing levels and robust recruitment procedures in place. Staff support residents with prescribed medicines and implement personalised risk management plans to keep them safe from harm.

The service prioritises choice and control, supporting residents in the least restrictive way possible and in line with their best interests. Staff receive relevant training for the support needs they address, and residents' dietary and healthcare requirements are met. The environment is safe and appropriate for their needs.

The service demonstrates a caring approach, ensuring people's religious and cultural needs are respected and that residents have a voice in decisions about their care.