Croft House Care Home

The following is CQC's published account of its assessment, published 16 April 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 03 March 2026 to 27 March 2026

Croft House Care Home is a residential care home providing accommodation for persons who require nursing or personal care with capacity for up to 35 people. There were 31 people living at Croft House Care Home at the time of our inspection. The service provides care to older people. This was a fully comprehensive inspection, and we looked at all 5 key questions.

The provider had robust governance systems in place which helped to ensure people’s safety and wellbeing was maintained. These systems helped to drive improvement and reduce the recurrence of some incidents. Risks to people’s health, safety and wellbeing were assessed and routinely reviewed.

Staff were kind, caring and promoted people’s dignity and independence. The provider promoted a person-centred culture.

The environment was clean and well maintained. Equipment was serviced regularly and environmental checks were completed to ensure the safety of the service. People received their medications as prescribed.

Staff told us they felt supported and able to raise any concerns with the management team. Recruitment processes were managed safely. The registered manager was responsive to feedback throughout the assessment.