Combe House

Combe House accommodates seven people with learning disabilities and provides personal care support. The service was not consistently able to meet the principles of supporting people's choice, control and independence. Some people's choices about how they spent their time were restricted due to their support needs, limiting their autonomy over their daily lives.

People received safe care, with robust recruitment procedures ensuring only suitable staff were employed. Staff understood their responsibilities in protecting people from abuse and knew how to report concerns. Risk assessments were carried out to identify and manage risks to both people using the service and staff. While the consistency of some people's care had been affected by the use of agency staff, the provider minimised this impact by using regular agency staff wherever possible.