Church View

Green Lane, Liverpool, Merseyside, L13 7EB

01512280997

Care Type

Nursing Care

Assessment date

19 January 2026

Provider

DHCH14 Limited

Beds

45 beds

About Church View

Church View, in Liverpool, is a care home providing nursing and personal care to older people living with dementia, frailty and physical disabilities. The CQC rated it Outstanding overall, finding care that was consistently safe, compassionate and highly personalised. Staff understood people's histories and needs well, the environment was clean and well maintained, and clinical risks were managed effectively, contributing to strong outcomes.

Relatives and professionals praised the home warmly, describing it as "like a family" and the care as exceptional. Inspectors found leadership to be exceptional too, with open, honest governance that drove continuous improvement and a culture where staff felt valued and supported.

Source: CQC assessment, 15 April 2026

Specialist Care

Older peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 45 places — this is not a vacancy count
Registration checked: Registered · L13 7EB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Assessment published 15 April 2026. Assessment date recorded: 19 January 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 15 April 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 5 March to 16 March 2026. The service is a care home providing support to older people living with dementia, nursing needs and physical disabilities.
People living at Church View received care that was consistently safe, compassionate and highly personalised, with strong evidence of positive outcomes. The home supported people with complex health needs, frailty and dementia, and staff demonstrated a deep understanding of each person’s history, preferences and emotional needs. The environment was clean, well maintained and free from malodours, with effective maintenance systems, regular safety checks and robust infection prevention and control (IPC) arrangements. Staff were safely recruited, highly committed and described the culture as “like a family”, with strong retention. People told us they felt safe, respected and genuinely cared for, and external professionals consistently praised the home’s communication, preparedness and collaborative working.
Care plans were detailed and person-centred, and staff used appropriate tools to monitor risk, including nutritional assessments, wound care plans, and distress and pain tools. Staff recognised early signs of deterioration and escalated concerns promptly, contributing to strong clinical outcomes such as improved nutrition, healed wounds and reduced distress. Meaningful occupation, community involvement and emotional wellbeing were clear strengths, with staff going above and beyond to support relationships, identity and bring joy, examples included supporting family reunions, personalised celebrations, spontaneous snow-day activities and sensitive end-of-life care.
Feedback from relatives and professionals was overwhelmingly positive, highlighting the team’s compassion and attentiveness. Governance systems were honest and robust, identifying risks clearly and driving continuous improvement. The registered manager demonstrated exceptional leadership, fostering an open, supportive culture where staff felt valued and empowered to raise concerns. Overall, Church View demonstrated consistently high-quality care, strong multidisciplinary working and a deeply embedded person-centred ethos

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Outstanding

Read Church View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Church View, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Church View, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Church View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees