Church Farm Care Home

Church Farm Care Home provides accommodation and personal care, including support for people living with dementia. The CQC found the service required improvement overall, though inspectors noted better staff morale and a more dementia-friendly environment since the previous inspection, with an ongoing refurbishment plan. Staff were seen to act quickly when issues arose.

However, inspectors found inaccuracies in care records, risks not clearly identified or mitigated, and gaps in staff training and competency. Oversight by the provider was not fully assured, as new processes were not yet embedded. Feedback from people using the service and relatives was largely positive, with people saying they felt safe and knew how to raise concerns.