Chessel Avenue

1 Chessel Avenue, Bitterne, Southampton, Hampshire, SO19 4DY

02380435999

Care Type

Residential Care

Inspection date

22 February 2022

Provider

Chessel Support Services Ltd

Beds

5 beds

About Chessel Avenue

Chessel Avenue is a residential care home in Southampton, providing support for people with mental health needs, learning disabilities and/or autism. Details of the most recent CQC inspection are set out below.

Chessel Avenue is a care home for people with mental health needs, learning disabilities and/or autism. At the time of inspection, five people were living at the home in an adapted building with bedrooms, shared living spaces and a garden.

The home had considered each person's individual risks related to COVID-19 and supported them to understand how to keep themselves safe both in the home and in the community. The manager demonstrated a good understanding of capacity and helped people make decisions related to COVID-19, including testing and vaccination.

Source: CQC inspection report, 31 March 2022

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesYounger adults

Practical details from the provider

The home has five bedrooms with sitting areas and en-suite wet rooms, plus a shared lounge and dining area and enclosed rear garden.
Residents can use a kitchen to prepare meals and snacks, subject to an individual risk assessment.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service; Supported living service
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · SO19 4DY

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 September 2018. Latest inspection date recorded: 22 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Chessel Avenue's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chessel Avenue, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Chessel Avenue, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Chessel Avenue's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees