Charles House

Charles House provides residential care and accommodation to up to 10 people, with five residents living there at the time of inspection. The home had established systems to support visitors in line with government guidance and had developed individualised care plans that considered each person's specific COVID-19 risk and isolation needs. For residents lacking capacity, care decisions were made in their best interests with involvement from the person, their families, and relevant professionals. The home had arranged suitable indoor activities to support residents during lockdown restrictions.