Cavendish Residential Care Homes Limited

Cavendish Residential Care Homes, in Essex, is a residential care home providing support for up to 21 people, including those living with dementia. Following concerns raised about the service, the CQC rated it Requires Improvement overall, identifying three breaches relating to dignity and respect, safe care and treatment, and governance. Inspectors found risks were not always identified promptly, with shortfalls in care planning, infection control, medication and the environment, alongside instances where people were not treated with full dignity.

Management instability had affected oversight, though a new team was in post and focused on improvement. Staff were described by families as kind and caring, and most people said they would recommend the home, but involvement in care planning and access to activities needed significant work.