Carmen Lodge

13 Bushwood, Leytonstone, London, E11 3AY

02085329789

Care Type

Residential Care

Inspection date

21 August 2023

Provider

Forest Residential Care Homes Limited

Beds

11 beds

About Carmen Lodge

Carmen Lodge is a residential care home in Waltham Forest, offering accommodation and personal care support for adults with mental health conditions. Further detail on the most recent CQC findings is set out below.

Carmen Lodge provides accommodation and support with personal care for up to 11 adults with mental health conditions. At the time of inspection, the service was at full capacity with 11 residents.

People are protected from abuse and neglect, with appropriate risk assessments in place for health and safety. The home maintains good infection control measures and is kept clean and tidy. Staff are appropriately trained and skilled in sufficient numbers to keep residents safe, and the home has effective systems for managing medicines.

Source: CQC inspection report, 1 September 2023

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 11 places — this is not a vacancy count
Registration checked: Registered · E11 3AY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 September 2023. Latest inspection date recorded: 21 August 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Carmen Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Carmen Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Carmen Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Carmen Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees