Carlton House

Carlton House in Leeds is a residential care home supporting younger and older adults, people with a learning disability and autistic people. The CQC rated it Outstanding overall, a significant improvement from its previous requires improvement rating. Inspectors found highly personalised, compassionate care that helped people build confidence, independence and pursue meaningful goals.

Staff were skilled, safety was well managed and medicines were administered safely. The culture was warm and empowering, with strong leadership promoting continuous improvement. Relatives and people living there described staff as kind, respectful and attentive to individual needs.